{"id":26015,"date":"2019-09-24T15:14:11","date_gmt":"2019-09-24T15:14:11","guid":{"rendered":"http:\/\/consumerinsight.eu\/marketingisdead\/?p=26015"},"modified":"2019-09-24T15:18:20","modified_gmt":"2019-09-24T15:18:20","slug":"adp-mort-aux-pauvres","status":"publish","type":"post","link":"https:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/","title":{"rendered":"ADP : mort aux pauvres !"},"content":{"rendered":"\n<p>A\u00e9roport De Paris est fier de ses\nbelles boutiques Duty Free, et vous fait parcourir plus de pas que n\u00e9cessaire\njuste pour vous obliger \u00e0 passer devant&nbsp;: on vous invite fortement \u00e0\nfumer, \u00e0 picoler, et \u00e0 acheter des tas de produits de luxe \u2026 pas forc\u00e9ment si\nbon march\u00e9 que \u00e7a, mais les passagers voient Duty Free et se laissent berner.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img data-attachment-id=\"26016\" data-permalink=\"https:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/02-tunis-17\/\" data-orig-file=\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&amp;ssl=1\" data-orig-size=\"571,480\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;3.5&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;DMC-FZ1000&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1532188382&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;20.62&quot;,&quot;iso&quot;:&quot;125&quot;,&quot;shutter_speed&quot;:&quot;0.00625&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"02 Tunis (17)\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=300%2C252&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&amp;ssl=1\" loading=\"lazy\" src=\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?resize=309%2C260\" alt=\"\" class=\"wp-image-26016\" width=\"309\" height=\"260\" srcset=\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?w=571&amp;ssl=1 571w, https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?resize=300%2C252&amp;ssl=1 300w\" sizes=\"(max-width: 309px) 100vw, 309px\" data-recalc-dims=\"1\" \/><\/figure><\/div>\n\n\n\n<p>R\u00e9cemment, au retour d\u2019un\nd\u00e9placement en Tunisie, j\u2019ai eu le malheur de r\u00e9server sur Nouvelair,\ncertainement une des pires compagnies low coast au monde \u2026 mais l\u2019horaire me\nconvenait \u2013 j\u2019en reparlerai un de ces jours, mieux vaut \u00e9viter, c\u2019est pourri de\nchez pourris \u2026 j\u2019aurais d\u00fb consulter quelques avis avant d\u2019acheter mon billet.<\/p>\n\n\n\n<p>Quoiqu\u2019il en soit, nous arrivons \u00e0\npr\u00e8s de minuit \u2013 au lieu de 21 heures 55, heure indiqu\u00e9e \u00e0 l\u2019achat du billet \u2013\nau magnifique T3, l\u2019ancien TO, l\u2019ex a\u00e9rogare des charters. <\/p>\n\n\n\n<p>Vous perdez \u00bd heure pour passer la fronti\u00e8re\u00a0: normal, il n\u2019y a que 3 policiers de la PAF et aucun des magnifiques portillons PARAFE pour les passeports biom\u00e9triques ne marche\u00a0; une cerb\u00e8re en gilet jaune \u2013 pas ceux qui d\u00e9filent le samedi \u2013 crie d\u2019avancer mais r\u00e9pond que ce n\u2019est pas son job d\u2019ouvrir les portillons PARAFE.<\/p>\n\n\n\n<p>Pass\u00e9s les policiers blas\u00e9s, je me\ndirige vers la gare de la navette automatique CDV pour le rendre au parking\nlongue dur\u00e9e PX \u2026 mais \u00e0 cette heure tardive, o\u00f9 atterrissent encore malgr\u00e9\ntout des avions, la navette ne marche plus&nbsp;!<\/p>\n\n\n\n<p>A la place, une dizaine de gilets\nrouges pour vous renseigner et l\u00e0, c\u2019est juste surr\u00e9aliste&nbsp;: <em>\u00ab&nbsp;Pour aller au PX, vous sortez, mettez\nvotre t\u00e9l\u00e9phone sur GPS et vous y allez \u2026 \u00e0 pieds&nbsp;\u00bb<\/em>&nbsp;: si,\nvous avez bien lu&nbsp;! Minimum 20 minutes, si vous marchez vite \u2026 et sans\nbagage encombrant&nbsp;!<\/p>\n\n\n\n<p>Heureusement passe par l\u00e0 un m\u00e9cano avion qui nous indique le bus de nuit qui remplace le CDV\u00a0: l\u2019arr\u00eat est juste devant mais rien n\u2019est indiqu\u00e9\u00a0! Bref, si vous n\u2019\u00eates pas initi\u00e9s, vous \u00eates paum\u00e9s \u2026 surtout si vous comptez sur les gilets rouges d\u2019ADP\u00a0!<\/p>\n\n\n\n<p>Le bus met une \u00bd heure l\u00e0 o\u00f9 le CDV\nnous aurait men\u00e9 \u00e0 notre parking en 5 minutes&nbsp;: on se fait T1, PR, T2 by\nnight avant d\u2019arriver \u00e0 PX, et Roissy, la nuit, c\u2019est glauque de chez glauque&nbsp;!<\/p>\n\n\n\n<p>On imagine la bonne id\u00e9e de remplacer une navette \u00e9lectrique automatis\u00e9e par un bus\u00a0: bonjour l\u2019empreinte \u00e9cologique en plus des d\u00e9sagr\u00e9ments pour les passagers.<\/p>\n\n\n\n<p>Mais les passagers du T3, \u00e7a doit\n\u00eatre des pauvres, qui ne passent pas devant les magnifiques boutiques d\u2019ADP \u2026\nou n\u2019ach\u00e8teraient pas&nbsp;!<\/p>\n\n\n\n<p>C\u2019est aussi des \u00e9trangers qui\narrivent d\u2019un peu partout et qui doivent se d\u00e9merder comme ils peuvent \u2026 avec\ntous les risques d\u2019erreurs s\u2019ils demandent de l\u2019aide aux gilets rouges&nbsp;:\nselon notre guide m\u00e9cano (on a eu le temps de causer en attendant le bus) \u2026 les\nratages d\u2019avions, c\u2019est pas rare.<\/p>\n\n\n\n<p>Mais bon, une vision \u00e9conomique au lieu d\u2019une vision service public, \u00e7a n\u2019encourage pas \u00e0 aider son prochain\u00a0: au fait, j\u2019ai cit\u00e9 la p\u00e9tition contre la privatisation d\u2019ADP, parce que le jour o\u00f9 ADP sera priv\u00e9, faudra voyager au minimum en business pour avoir droit \u00e0 un peu de consid\u00e9ration.<\/p>\n\n\n\n<p>Vae Victis&nbsp;<\/p>\n\n\n\n<p>PS&nbsp;: une belle photo de Tunisie\nen illustration pour se remonter le moral&nbsp;!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A\u00e9roport De Paris est fier de ses belles boutiques Duty Free, et vous fait parcourir plus de pas que n\u00e9cessaire juste pour vous obliger \u00e0 passer devant&nbsp;: on vous invite fortement \u00e0 fumer, \u00e0 picoler, et \u00e0 acheter des tas de produits de luxe \u2026&#8230;<\/p>\n","protected":false},"author":2,"featured_media":26016,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[154],"tags":[379],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ADP : mort aux pauvres ! - Marketing is Dead<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ADP : mort aux pauvres ! - Marketing is Dead\" \/>\n<meta property=\"og:description\" content=\"A\u00e9roport De Paris est fier de ses belles boutiques Duty Free, et vous fait parcourir plus de pas que n\u00e9cessaire juste pour vous obliger \u00e0 passer devant&nbsp;: on vous invite fortement \u00e0 fumer, \u00e0 picoler, et \u00e0 acheter des tas de produits de luxe \u2026...\" \/>\n<meta property=\"og:url\" content=\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/\" \/>\n<meta property=\"og:site_name\" content=\"Marketing is Dead\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-24T15:14:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-24T15:18:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480\" \/>\n\t<meta property=\"og:image:width\" content=\"571\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"FLaurent\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/consumerinsight.eu\/marketingisdead\/#website\",\"url\":\"https:\/\/consumerinsight.eu\/marketingisdead\/\",\"name\":\"Marketing is Dead\",\"description\":\"Le marketing est mort, vive le marketing\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/consumerinsight.eu\/marketingisdead\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"@id\":\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#primaryimage\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&ssl=1\",\"contentUrl\":\"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&ssl=1\",\"width\":571,\"height\":480},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#webpage\",\"url\":\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/\",\"name\":\"ADP : mort aux pauvres ! - Marketing is Dead\",\"isPartOf\":{\"@id\":\"https:\/\/consumerinsight.eu\/marketingisdead\/#website\"},\"primaryImageOfPage\":{\"@id\":\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#primaryimage\"},\"datePublished\":\"2019-09-24T15:14:11+00:00\",\"dateModified\":\"2019-09-24T15:18:20+00:00\",\"author\":{\"@id\":\"https:\/\/consumerinsight.eu\/marketingisdead\/#\/schema\/person\/c833e7ddb1d68e0df001732301d4aeb0\"},\"breadcrumb\":{\"@id\":\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/consumerinsight.eu\/marketingisdead\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ADP : mort aux pauvres !\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/consumerinsight.eu\/marketingisdead\/#\/schema\/person\/c833e7ddb1d68e0df001732301d4aeb0\",\"name\":\"FLaurent\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/consumerinsight.eu\/marketingisdead\/#personlogo\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/5e45706da2854ada2c455d0d250350f3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/5e45706da2854ada2c455d0d250350f3?s=96&d=mm&r=g\",\"caption\":\"FLaurent\"},\"url\":\"https:\/\/consumerinsight.eu\/marketingisdead\/administrateur\/flaurent\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ADP : mort aux pauvres ! - Marketing is Dead","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/","og_locale":"fr_FR","og_type":"article","og_title":"ADP : mort aux pauvres ! - Marketing is Dead","og_description":"A\u00e9roport De Paris est fier de ses belles boutiques Duty Free, et vous fait parcourir plus de pas que n\u00e9cessaire juste pour vous obliger \u00e0 passer devant&nbsp;: on vous invite fortement \u00e0 fumer, \u00e0 picoler, et \u00e0 acheter des tas de produits de luxe \u2026...","og_url":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/","og_site_name":"Marketing is Dead","article_published_time":"2019-09-24T15:14:11+00:00","article_modified_time":"2019-09-24T15:18:20+00:00","og_image":[{"width":571,"height":480,"url":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480","type":"image\/jpeg"}],"twitter_card":"summary","twitter_misc":{"\u00c9crit par":"FLaurent","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/consumerinsight.eu\/marketingisdead\/#website","url":"https:\/\/consumerinsight.eu\/marketingisdead\/","name":"Marketing is Dead","description":"Le marketing est mort, vive le marketing","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/consumerinsight.eu\/marketingisdead\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"ImageObject","@id":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#primaryimage","inLanguage":"fr-FR","url":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&ssl=1","contentUrl":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&ssl=1","width":571,"height":480},{"@type":"WebPage","@id":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#webpage","url":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/","name":"ADP : mort aux pauvres ! - Marketing is Dead","isPartOf":{"@id":"https:\/\/consumerinsight.eu\/marketingisdead\/#website"},"primaryImageOfPage":{"@id":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#primaryimage"},"datePublished":"2019-09-24T15:14:11+00:00","dateModified":"2019-09-24T15:18:20+00:00","author":{"@id":"https:\/\/consumerinsight.eu\/marketingisdead\/#\/schema\/person\/c833e7ddb1d68e0df001732301d4aeb0"},"breadcrumb":{"@id":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/consumerinsight.eu\/marketingisdead\/adp-mort-aux-pauvres\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/consumerinsight.eu\/marketingisdead\/"},{"@type":"ListItem","position":2,"name":"ADP : mort aux pauvres !"}]},{"@type":"Person","@id":"https:\/\/consumerinsight.eu\/marketingisdead\/#\/schema\/person\/c833e7ddb1d68e0df001732301d4aeb0","name":"FLaurent","image":{"@type":"ImageObject","@id":"https:\/\/consumerinsight.eu\/marketingisdead\/#personlogo","inLanguage":"fr-FR","url":"https:\/\/secure.gravatar.com\/avatar\/5e45706da2854ada2c455d0d250350f3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5e45706da2854ada2c455d0d250350f3?s=96&d=mm&r=g","caption":"FLaurent"},"url":"https:\/\/consumerinsight.eu\/marketingisdead\/administrateur\/flaurent\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/02-Tunis-17.jpg?fit=571%2C480&ssl=1","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7oQEP-6LB","jetpack-related-posts":[{"id":26882,"url":"https:\/\/consumerinsight.eu\/marketingisdead\/high-tech-comment-la-france-montre-sa-ringardise-des-larrivee-a-roissy\/","url_meta":{"origin":26015,"position":0},"title":"High Tech\u00a0: comment la France montre sa ringardise d\u00e8s l\u2019arriv\u00e9e \u00e0 Roissy","date":"25 novembre 2025","format":"gallery","excerpt":"R\u00eavez d\u2019un monde o\u00f9 le contr\u00f4le de votre passeport dans un a\u00e9roport prend moins d\u2019une minute\u00a0? Certainement pas \u00e0 Roissy Charles de Gaulle 1 o\u00f9 il faut patienter une bonne demi-heure avant d\u2019arriv\u00e9e devant 6 cabines biom\u00e9triques\u2026 et bien souvent, une ou deux sont en panne\u00a0! Mais en Australie, o\u00f9\u2026","rel":"","context":"Dans &quot;Ridicule&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2025\/11\/Sydney.jpg?fit=1199%2C675&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":26023,"url":"https:\/\/consumerinsight.eu\/marketingisdead\/pourquoi-un-avis-verifie-est-presque-toujours-un-bon-avis\/","url_meta":{"origin":26015,"position":1},"title":"Pourquoi un Avis V\u00e9rifi\u00e9 est presque toujours un bon avis ?","date":"29 septembre 2019","format":"gallery","excerpt":"J\u2019avais expliqu\u00e9 sur ce blog pourquoi il n\u2019a que fort de mauvais avis sur LaFourchette\u00a0: tout simplement \u00ab\u00a0parce que LaFourchette n\u2019en veut pas, \u00e7a doit nuire \u00e0 son business\u00a0\u00bb. Alors, \u00e0 qui se fier\u00a0? Surtout si \u00ab\u00a0un tiers des commentaires et avis sur TripAdvisor ont \u00e9t\u00e9 achet\u00e9s par des h\u00f4tels\u2026","rel":"","context":"Dans &quot;Coups de gueule&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/09\/P1540395.jpg?fit=510%2C480&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":26322,"url":"https:\/\/consumerinsight.eu\/marketingisdead\/relation-client-quand-on-ne-veut-pas\/","url_meta":{"origin":26015,"position":2},"title":"Relation client : quand on ne veut pas !","date":"11 janvier 2021","format":"gallery","excerpt":"Petite m\u00e9saventure arriv\u00e9e \u00e0 mon copain Jean-F\u00e9lix Biosse Duplan, \u00e0 qui je c\u00e8de la parole \u2013 fa\u00e7on de parler, puisque nous somme sur un blog\u00a0! Au-del\u00e0 du r\u00e9cit bien connu des probl\u00e8mes rencontr\u00e9s avec un op\u00e9rateur t\u00e9l\u00e9com, nous avons voulu en tirer des enseignements sur la relation client. Et comprendre\u2026","rel":"","context":"Dans &quot;Les copains d'abord&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2021\/01\/JF-BIOSSE-DUPLAN-2.jpg?fit=645%2C679&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":25937,"url":"https:\/\/consumerinsight.eu\/marketingisdead\/avec-linky-rien-a-craindre\/","url_meta":{"origin":26015,"position":3},"title":"Avec Linky, rien \u00e0 craindre \u2026","date":"13 mars 2019","format":"gallery","excerpt":"\u2026 ou plut\u00f4t rien \u00e0 en esp\u00e9rer, du moins pour les clients EDF\u00a0! Pour que le nouveau \u00ab\u00a0compteur intelligent\u00a0\u00bb fonctionne \u2026 intelligemment, il a besoin de donn\u00e9es \u2026 intelligentes\u00a0! Je sais, \u00e7a fait un peu truisme ou tautologie, mais parfois mieux vaut insister\u00a0! Le syst\u00e8me e.quilibre de l\u2019op\u00e9rateur historique sens\u00e9\u2026","rel":"","context":"Dans &quot;Coups de gueule&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2019\/03\/Pigeon.png?fit=887%2C1200&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":26665,"url":"https:\/\/consumerinsight.eu\/marketingisdead\/le-marketing-au-mepris-au-mepris-de-la-relation-clients\/","url_meta":{"origin":26015,"position":4},"title":"Le marketing au m\u00e9pris au m\u00e9pris de la relation clients.","date":"9 mars 2023","format":false,"excerpt":"Peut-\u00eatre aurais-je d\u00fb plut\u00f4t titrer\u00a0: Le marketing au m\u00e9pris au m\u00e9pris des lois \u2026 car il s\u2019agit bien de \u00e7a\u00a0! La loi Hamon interdit les cases pr\u00e9-coch\u00e9es par d\u00e9faut\u00a0; quant au RGPD, il oblige de recueillir le consentement des consommateurs pour utiliser leurs adresses \u00e0 des fins de mailing. Question\u2026","rel":"","context":"Dans &quot;Coups de gueule&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2023\/03\/20230221_135004.jpg?fit=441%2C360&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":25554,"url":"https:\/\/consumerinsight.eu\/marketingisdead\/exploiter-intelligemment-reseaux-sociaux\/","url_meta":{"origin":26015,"position":5},"title":"Exploiter intelligemment les r\u00e9seaux sociaux","date":"9 novembre 2017","format":"gallery","excerpt":"Lors de la r\u00e9daction des Grands principes du marketing de l'assurance, Marie Huyghues-Beaufond, Christian Parmentier et Alexandre Rispal ont sollicit\u00e9 mon avis, que je reporte ici\u00a0; pour les 400 autres pages auxquelles je n\u2019ai pas contribu\u00e9, vous pouvez acheter l\u2019ouvrage. Exploiter intelligemment les r\u00e9seaux sociaux En une quinzaine d\u2019ann\u00e9es, Internet\u2026","rel":"","context":"Dans &quot;Livres&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/consumerinsight.eu\/marketingisdead\/wp-content\/uploads\/sites\/2\/2017\/11\/P1500777.jpg?fit=562%2C480&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/posts\/26015"}],"collection":[{"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/comments?post=26015"}],"version-history":[{"count":5,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/posts\/26015\/revisions"}],"predecessor-version":[{"id":26021,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/posts\/26015\/revisions\/26021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/media\/26016"}],"wp:attachment":[{"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/media?parent=26015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/categories?post=26015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/consumerinsight.eu\/marketingisdead\/wp-json\/wp\/v2\/tags?post=26015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}